Privacy Policy
This page is a plain-language starting point, not legal advice. Via Ludens should have it reviewed by a qualified lawyer familiar with Albanian and EU (GDPR) requirements before the site goes live.
What information we collect
When you submit the booking inquiry form on this site, we collect the information you provide: your name, email address, telephone or WhatsApp number, country, trip preferences, travel dates, number of participants, experience level, and any message you include.
We do not currently use analytics or advertising cookies on this site. If that changes, this policy will be updated to describe what's collected and why.
How we use it
Information submitted through the contact form is used only to respond to your inquiry and, if you go ahead, to arrange your trip — including sharing the minimum necessary details with guides or accommodation providers involved in your itinerary.
How it's stored
At the time this page was written, this website's contact form is not yet connected to a live email or database backend — see the deployment notes for details. Once connected, inquiry data will be held only as long as needed to respond to you and, if you book, to arrange and deliver your trip.
Sharing
We don't sell or rent your information. We only share what's necessary with local guides, guesthouses or transport providers directly involved in delivering a trip you've booked.
Your rights
You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it, by emailing info@vialudens.com.
Contact
Questions about this policy can be sent to info@vialudens.com.